FAQs

This Frequently Asked Questions section primarily deals with questions related to Planon's handheld portable scanner the DocuPen.

DocuPen - ScanSoft PaperPort Software Questions

• What is PaperPort?
PaperPort software is a file management program that efficiently integrates with your computers existing programs for easy access and transfer.

• I have PaperPort Version 9.0; will the DocuPen work with version 9.0?
Yes, even though The DocuPen portable scanner comes bundled free with PaperPort 8.0 SE, it will be compatible with PaperPort version 9.0 as well.

• Can I e-mail scanned documents immediately from PaperPort?
Yes! PaperPort integrates with your computer's e-mail client (Outlook Express, Microsoft Outlook, etc.) therefore you can simply select on the document you want to send and then click on the e-mail icon at the bottom of the program and an e-mail composition window will appear.

• Can I convert my scanned documents for word processing?
Yes! PaperPort integrates with your computer's word processing programs (Microsoft Word, Notepad, Wordpad, etc.) and with a built-in OCR (Optical Character Recognition) capability, it allows for one to convert a scanned image into editable text. The original data must be printed text, as hand written information will not be easily recognized.

• Is the DocuPen compatible with OmniPage?
Yes, the DocuPen handheld scanner is compatible with OmniPage, as it is also a software made from ScanSoft, just like PaperPort.

• Can I use the OCR function to convert a language other than English to editable text?
The OCR will recognize the English alphabet and all languages that use the English alphabets should pose no problem unless they use characters and symbols not in the English alphabet. You may consider getting third party OCR software for the language of your choice for best results, which will be compatible with the DocuPen handheld scanner.

If your native Windows Operating System is in one of these 10 Languages; Brazilian, English, French, Italian, German. Spanish, Dutch, Danish, Norwegian, & Swedish. Then PaperPort will automatically load the version that the native Windows Program detects. This will allow you to edit in the native language as well.

Also coming in the Fall 2004 - OCR support for Asian languages including Chinese (Traditional & Simplified), Japanese, & Korean.

• Can I flip or rotate my scanned images?
Yes, PaperPort will allow flipping and rotating of scanned images, along with other editing feature such as cropping and adding annotations.

• If I scan intending to use the OCR (Optical Character Recognition) capability, why are the letters not recognized, or strange garbled images instead of the text?
First always scan in hi-resolution mode for optimum results, secondly remember if you capture images as well as text they must first be edited separately. You can either cut, & or paste the image or text. OCR will not recognize certain symbols, and handwritten messages. These can be cut and saved as an image file and added to you text (Word) document afterwards.

Also remember that very fine or detailed fonts may also not be perfectly recognized. Most all OCR programs will provide at best 90% accuracy for conversion.